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The first tow has happened, but your damaged car still needs to reach a panel beater, assessor, home or another suitable destination. WE TOW ANYTHING can assess a planned pickup from a Melbourne home, workshop or storage site once the vehicle has left the accident scene. Tell us where it is, where you want it taken and whether the pickup location is ready to release it.
This form is not for a fresh crash or an active accident scene. Accident towing at the scene in metropolitan Melbourne has its own allocation and licensing rules. Follow police and road-authority directions there; call Triple Zero (000) if anyone is injured or in immediate danger. Transport Victoria explains accident towing and your rights.
Request a tow for a vehicle that is no longer at the accident scene. We will check the release arrangements, vehicle condition and destination before confirming a collection time.
Include registration, your phone number, insurer and claim number if available.
Provide the repairer, assessor, home or other delivery address and check that it can receive the car.
Ask the storage site what fees, permissions, paperwork and collection hours apply. Let us know who holds the keys.
Describe damage and access so we can assess safe loading. Confirm who is paying and whether insurer approval is needed.
We take planned damaged-car enquiries across Melbourne, including the CBD and areas such as Richmond, Box Hill, Dandenong and Werribee. The service requested on this page starts from a car that is already stored away from the accident scene. Each job is assessed under the applicable towing rules and its actual access conditions.
This form does not book an accident-scene tow. Follow the official directions for the location of the crash. Metropolitan Melbourne accident-scene towing is subject to allocation and licensing rules.
Request the move with both addresses. Confirm the yard’s release conditions, any amount owing and the panel beater’s ability to receive the car. We will assess the tow and applicable requirements before confirming.
Tell us which repairer you want and check its availability. If your insurer is involved, ask it about the choice of repairer and approval under your particular policy.
Provide it if one has been issued. If you have not lodged a claim or are arranging a private-pay tow, call us with the location and destination instead of entering a made-up number.
That depends on your cover, claim and authorisation. Ask your insurer before booking if you expect reimbursement. We will confirm the transport price and payment arrangement.
It may require different loading equipment. Tell us which wheels are affected, whether the car steers and whether it is accessible; photos can help with the assessment.
No. The button sends a request. We confirm a time only after checking release permission, truck availability, access, condition and the receiving location.
Contact the storage facility and your insurer promptly to understand the charges and release process. Share any required collection window when requesting the tow.
If the vehicle is already off the road at a home, workshop or storage site, send the form or call 0447 119 564. Have the stored address, destination, vehicle condition and release details ready.